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SUTD-SMU Student

A warm welcome to Singapore Management University!

All successful applicants who have accepted SUTD-SMU Dual Degree Programme's offer are required to register as students of the University before commencing their studies at SMU in May 2018. You must complete the registration formalities (both Part 1: Matriculate Online and Part 2: IDs Verification) according to the schedule below.

- This matriculation exercise is only applicable to students who are commencing their studies at SMU in May 2018.

Last updated on 26 May 2017 .

Step 1 – Make Confirmation Fee Payment (at least 2 days prior to Step 3)

Login to Applicant's Self Service (
Navigation Path: Self-Service > Online Matriculation > Make Online Payment

Make non-refundable Confirmation fee* of S$207 via credit card** or AXS Payment Stations available island-wide. Kindly allow 2 working days for payment to be updated in the system. Please pay by 18 May 2017 (at the latest).

*One-time non-refundable fee of S$207 for Pre-Course Activities and Matriculation.
**The online credit card payment of confirmation fee can be made via Applicant's Self Service. You may check the payment status via Applicant's Self Service (Student Admission or Online Matriculation > View Payment Status).


Step 2 – Update / Verify Personal Data

Login to Applicant's Self Service (
Navigation Path: Self-Service > Online Matriculation > Confirm Personal Data

Please take some time to confirm/update your personal data as captured in the official records. It is important for the University to maintain accurate data in case of emergencies.


Step 3 – Provide Other Required Information

Login to Applicant's Self Service (
Navigation Path: Self-Service > Online Matriculation > SMU Other Required Information

Some additional data is required by SMU for effective records management. Please provide the information as indicated on the self-service page.

Step 4 – Part 1: Matriculate Online

Login to Applicant's Self Service (
Navigation Path: Self-Service > Online Matriculation > Matriculate Online

Please ensure that you have completed Steps 1 to 3, at least 2 working days before you proceed with this step. Kindly ensure that all matriculation information is accurate.

IMPORTANT: For students below 18 years old, please print out the indemnity form for submission during Part 2: IDs Verification Day.


Date: 19 May 2017, 9.00am – 23 May 2017, 5.00pm

Please pay the non-refundable Confirmation Fee 2 working days before performing the online matriculation. 
E.g. If you wish to matriculate on 19 May, you will need to pay the Confirmation Fee by 18 May 2017.


Step 5 – Activate SMU Computer Account

Login to Applicant's Self Service (
Navigation Path: Self Service > Online Matriculation > Activate SMU Computer Account
(If you have problem with activation of computer account, please click here)

Please remember your new SMU User ID and Password. You will require your SMU computer account to access SMU's network resources such as the student portal OASIS as well as the campus email.

Please check your SMU Email Account frequently so as not to miss out important information from the University. You must use your SMU Email Account henceforth for future email correspondences.  This will enable us to know that you are a bona fide matriculated student in order to reply to you.

You may login to Student Portal OASIS ( to complete Step 6 to 8


Step 6 - Upload Photograph

Navigation Path: OASIS Home > My Checklists > Pre-term Activities > Upload Student Photograph

Please use the newly activated account and login to the student portal OASIS (you may only login after completing Step 4).

SUTD-SMU students who have provided their photograph to SUTD earlier will NOT need to re-submit, unless the photograph uploaded earlier does not meet SMU's specification and is rejected (you will be notified via email). Approved photographs will be used for printing onto the SMU Student Card, which will be issued to you during the IDs Verification Day. Do note that once the photographs are approved, no changes are allowed.

All photographs must be submitted online by 23 May 2017, 5.00pm.


Step 7 – Update Bank Information

In line with Singapore’s continuing effort towards productivity improvement, the University is moving towards electronic payments as the principal mode of transaction between students and the University. As such, all students matriculating are required to provide their Singapore based bank account details.

You will be required to furnish details for both the “Receiving Bank Account” and the “Paying Bank Account” . The “Receiving Bank Account” is the account that you would like to receive payment from the University. This could be in the form of Bursaries, Scholarships, Stipends, Expense claims and other forms of official payment. The “Paying Bank Account” is the bank account by which you would like to use to pay your school fees. Please do note that you can use the same bank account for Receiving and Paying.

1.        Steps to add “Receiving Bank Account” details

Please ensure that you have the following information on hand before filling up your “Receiving Bank Account” details

a.        Name of bank
b.        Your bank account number
c.        Your name as reflected in your bank statement or bank book
d.        A soft copy of your bank statement or bank book which shows your name and account number on your computer for upload – (For verification by Office of Finance)

Login to Student Portal OASIS (

Click on the Navigation path by order of: OASIS > Home > Policies and Self-Service Apps > Maintain Bank Accounts > Add Receiving Bank Account > Fill in the relevant details > Submit

2.        Steps to add “Paying Bank Account” details

Please ensure that you have the following information on hand before filling up your “Paying Bank Account” details

a.        Name of payer’s bank
b.        Payer’s bank account number
c.        Payer’s name as reflected in their bank statement or bank book

You will also require access to a printer to print out the generated form once it has been generated.

Login to Student Portal OASIS (

Click on the Navigation path by order of: OASIS Home > Policies and Self-Service Apps Maintain Bank Accounts > Add Paying Bank Account  > Fill in the relevant details > Submit > Print GIRO Application Form (this might take a few minutes to process) Print the generated PDF document > Payer to sign the document with signature as per bank records > Submit the signed form

You can either submit the form during the ID Verification & Card Collection day or drop it into the Office of Finance drop box available at:

a.        The Concourse (Near SIS, Beside AXS machine)
b.        Lobby of the SMU Administration Building

Should you have any questions, please do feel free to drop us an email at or come to SMU Administration Building, Level 12, Office of Finance from 11 am to 2 pm, Tuesdays to Thursdays (except public holidays).


Step 8 – Register for SMS Password Reset

Online Password Reset Service

By registering for this service, students can reset their password online anytime, anywhere, if they have forgotten their password.

Step 9 – Important Information on Fee Matters

As tuition fees will be paid to SUTD, please approach SUTD for any enquires.

Please note that SUTD-SMU students will still need to pay an annual fee to SMU for student activities, IT facilities, etc. You will be billed for this fee in the second year of your admit year.  Students from admit year 2017 will be paying the annual fee after they start their term at SMU in May 2018.


Step 10 – Other Important Information

Please click on the following links for information:

  • Academic Calendar (PDF) - To be released by Jun 2017
  • Exemption Criteria
    - Exemptions based on pre-university grades will not be relevant to SUTD-SMU student in view that the grades of equivalent courses taken at SUTD will be transferred towards SMU requirements. 
  • Double Degree
  • Leave of Absence
    -  Should students need to seek leave of absence from a term of study at SMU, they would need to apply for the leave via SMU student portal OASIS.
  • Withdrawal
    -  Please approach SUTD Registry should you need to discuss your withdrawal from the SUTD-SMU Dual Degree Programme.
  • SMU Student Card
  • Student Locker
  • Disability Services


Step 11 – Pre-Enrolment Medical Check-up

As you have already completed the pre-enrolment medical check-up with SUTD, you will not be required to repeat the check-up. SMU will obtain a copy of the Pre-Enrolment Medical Report that was submitted to SUTD for reference and records.


Step 12 – Part 2: Perform IDs Verification & Card Collection

All matriculated students will need to have their names, etc. verified against their official identification documents before commencing their studies at SMU.

To be announced

Date & Time
To be announced
(Note: All photographs must be submitted online by 23 May 2017, 5.00pm)

Please click here for COMPULSORY documents to be presented during the session.

IMPORTANT: Matriculated students who do not turn up for the Main or Ad-Hoc “IDs Verification & Card Collection” exercises will have an administrative hold placed against them effectively from the 3rd week of the new term, which will result in them being barred from using standard e-services (such as register for courses/Finishing Touch workshops).


Step 13 – Attend Activities After IDs Verification Period
13.1 Attend DDP Welcome Tea
  A half-day Welcome Tea will be arranged for you when you start your Finishing Touch Workshop at SMU in Term 1.  At this session, you will complete your ID verification and other relevant activities will be conducted for you.  You will also be able to interact with key members of the SUTD-SMU Dual Programme and learn more about DDP at SMU.  The SMU DDP Office will email the details to you.
13.2 Attend SMU Freshmen Orientation
  Freshmen Orientation (FO) is a University-wide experience shared by all SMU freshmen, which aims to introduce SMU's CIRCLE values – Commitment, Integrity, Responsibility, Collegiality, Leadership and Excellence to all incoming students.  As you will be at SUTD for lessons in the first three terms, you will attend the FO at the start of your second year when you come over to SMU for lessons.  More details will be given to you then.


Step 14 – Register for Classes / Finishing Touch Programme


14.1 Register for Classes
At SMU, all undergraduate students enroll for classes via a bidding system called BOSS (Bidding Online System). Each term, the students are given e$, which they use to bid for courses. This empowers them to draw up their own timetable based on personal choices and study plan, subject to the constraints of curriculum requirements, and the supply and demand of classes.
However, due to the unique course schedule of SUTD-DMU DDP Students, all students will be pre-enrolled into courses by the SMU DDP Office.  The SMU DDP Office will also be the main liaison for all DDP curricular matters.
14.2 Register for the Finishing Touch Programme

The Finishing Touch programme has been one of the distinguishing factors in the making of the SMU graduate. It prepares SMU undergraduates in the career management skills and gears students towards career success.

Administered by Dato' Kho Hui Meng Career Centre (DKHMCC), the FT programme consists of a series of Career Preparation & Enrichment workshops to prepare students for internships, job applications and necessary skills for future career success. As a graduation requirement, undergraduates are required to complete and achieve a PASS grade for each of the seven compulsory workshops.

Freshmen are required to complete both FTW101 and FTW102 in order to be eligible for Year Two workshops (FTW201-205).

SUTD-SMU DDP students will be pre-enrolled into FT workshops by the SMU DDP Office.  Specific details will be emailed directly to the DDP students.



Step 15 – Attend Opening of Academic Year Ceremony

Convocation marks the start of your meaningful and memorable journey at SMU. Our faculty and student leaders will officially welcome you into the SMU family with pomp and celebration. Sit back and enjoy the dazzling and spectacular performances by SMU's very own performing arts groups. It will be an unforgettable evening for you and your family.

Details for Convocation 2017 will be provided at a later date. Please check back again around mid-July.

For more information, please email


Start of Term

Student Portal OASIS

OASIS ( stands for On-Line Access to Student Information System and hosts various self-service services under different categories such as BOSS, Academics, Finance & Admin, Campus Life & Exchange, Careers and Comm Service. Simply put, OASIS is your one-stop service centre
(Only students who have matriculated and activated SMU Computer Account can access OASIS.)

You are strongly advised to log in to OASIS regularly so that you do not miss out on the important announcements and services throughout your study life.

If you need assistance in accessing or using OASIS, please contact:

Technology Help Centre
Singapore Management University
Basement 1, School of Accountancy
Singapore 188065
Tel: +65 6828 0123

Operating Hours
Mon – Fri: 8:30am -7:00pm (Last walk-in 6:30pm)
Closed on Sat, Sun and Public Holidays


After you have matriculated and activated your SMU Computer Account online, you will be able to access your SMU Email Account. Please check your SMU Email Account via on a regular basis, in order not to miss out on important information from the University.