Due to the high volume of enquiries we are receiving during this period, we strongly recommend that you check our FAQs section before contacting us.
Matriculation Matters
| Offices & Contacts | Purpose of Enquiries |
|---|---|
| Office of Admissions & Financial Assistance Email: admissions@smu.edu.sg |
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| Immigration & Checkpoints Authority (ICA) Website: https://www.ica.gov.sg/enter-transit-depart |
(For International Students) All travel-related information can be found on ICA website. |
| Office of Finance Submit a query via https://ofnsupport.smu.edu.sg/hc/en-us/requests/new and select the request type. Student Services Hub Email: SSHelps@smu.edu.sg |
For general payment matters such as payment modes available, you can send an enquiry to Office of Finance. Alternatively, you can also approach Student Services Hub (opp Dental @ Uni) |
| Office of Finance Email: studentloans@smu.edu.sg |
Student Loan (Tuition Fee Loans, Study Loans) |
| Office of Finance Email: accountenquiry@smu.edu.sg |
MOE Tuition Grant |
| Centre for Student Financial Assistance Email: finasst@smu.edu.sg |
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| Office of the Registrar Email: boss@smu.edu.sg |
Course Registration & BOSS (SMU Bidding Online System) |
| Office of the Registrar Email: matriculation@smu.edu.sg |
Matriculation-related enquires |
| Integrated Information Technology Services IT Help Centre Tel: (65) 6828 0123 Email: helpdesk@smu.edu.sg |
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| Integrated Information Technology Services Mr Anson CHEW Email: ansonchew@smu.edu.sg |
Notebook Offer |
Academic Matters
| Offices & Contacts | Purpose of Enquiries |
|---|---|
| Student Success Centre Email: ssc@smu.edu.sg |
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Schools Lee Kong Chian School of Business (LKCSB) College of Integrative Studies (CIS) |
For enquiries on academic matters e.g. academic advising services, curriculum advisement or course progression |
| Centre for English Communication Email: cec@smu.edu.sg |
Writing and Reasoning course (COR1100) |
| Centre for Social Responsibility Email: commsvcs@smu.edu.sg |
Community Service |
| Dato’ Kho Hui Meng Career Centre Email: placement@smu.edu.sg |
Internship |
| Mrs Wong Kwok Leong Student Wellness Centre Disability Support Email: dss@smu.edu.sg Student Wellness Email: counseling@smu.edu.sg Student Care Officer Email: studentcare@smu.edu.sg |
Student Activities
| Offices & Contacts | Purpose of Enquiries |
|---|---|
| Student Services Hub Email: sshelps@smu.edu.sg |
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| Office of Student Life FOMO Organising Committee: freshmenorientation@sa.smu.edu.sg VIVACE Committee Email: vivace@sa.smu.edu.sg |
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| Student Success Centre Email: ssc@smu.edu.sg |
International Freshmen Programmes / International Student Experience |
| Office of Campus Infrastructure and Services Email: ocis-fms@smu.edu.sg |
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Office of Safety and Security |
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| Library / Library Orientation Email: library@smu.edu.sg |