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Contact Us

Due to the high volume of enquiries we are receiving during this period, we strongly recommend that you check the information on this website as well as the FAQs before contacting us.

OfficeProgrammeContact
Centre for Global Education and Opportunities•    International Student Exchange Programme (ISEP)Email: isep.outbound@smu.edu.sg
•    Singapore Universities Student Exchange Programme (SUSEP)Email: susep@smu.edu.sg
Enquiries OnOfficeContact
  • For International Students Only
Immigration & Checkpoints Authority (ICA)

All travel-related information can be found on ICA website.

Website: https://www.ica.gov.sg/enter-transit-depart

  • Student Insurance Coverage
  • Locker Rental
Student Services HubStudent Services Hub 
Email: SSHelps@smu.edu.sg
  • Disability Support such as accessibility maps, available assistive technology and technology support
Disability Support Services Team

Disability Support Services 
Li Ka Shing Library Building 
70 Stamford Road Basement 1 
Singapore 178901 
Tel: 6828 9609 
Email: dss@smu.edu.sg

For more information, please refer to: 
https://www.smu.edu.sg/campus-life/disability-services

Mrs Wong Kwok Leong Student Wellness CentreStudent Wellness 
Email: counseling@smu.edu.sg
  • eLearn Guide and Access (Learning Management System)
eLearn Support Team

Email: elearn@smu.edu.sg 

You can also visit eLearn Self- Help for various software and apps available to students.

  • Campus Facilities
  • Booking and Use of SMU Facilities
Office of Campus Infrastructure and Services

Facilities Management  
Email: ocis-fms@smu.edu.sg

For more information, please refer to: 
https://inet.smu.edu.sg/sites/fm/Pages/Facilities%20Bookings/Use-of-SMU-Facilities.aspx

  • Campus Security
  • Lost & Found
Office of Safety & Security

Office of Safety & Security 
Email: oss@smu.edu.sg

80 Stamford Road #B1-64 (Concourse Level) 
Office Hours: Mon to Fri (9am to 5pm)

For Lost & Found enquiries, please refer to: 
https://www.smu.edu.sg/campus-life/safety/lost-and-found

Integrated Information Technology Services

IT Help Centre 
Basement 1, School of Accountancy 
Mon-Fri 8:00am to 6:30pm 
(closed on Sat, Sun and Public Holidays) 
Tel: (65) 6828 0123 
Email: helpdesk@smu.edu.sg

All new students are also encouraged to view the information on available IT resources and guides at: 
https://iits.smu.edu.sg/welcome-kit

  • Computer Account
  • IT and Technical Support for Online Matriculation
Integrated Information Technology ServicesIT Help Centre 
Tel: (65) 6828 0123 
Email: helpdesk@smu.edu.sg
  • Library

SMU Li Ka Shing Library

Kwa Geok Choo Law Library

Customer Service Centre 
Email: library@smu.edu.sg

Li Ka Shing Library 
70 Stamford Road, Singapore 178901 
Tel: (65) 6828 0355

Kwa Geok Choo Law Library 
55 Armenian Street, Singapore 179943 
Tel: (65) 6828 0635

For more information resources and services available at library and updates on opening hours, please refer to: 
https://library.smu.edu.sg/ 

  • Matriculation-related enquires
Office of the Registrarmatriculation@smu.edu.sg