A warm welcome to Singapore Management University!
All successful applicants who have accepted SMU's offer are required to register as students of the University before commencing their studies in January 2025. Please take note of the important Matriculation deadlines for AY2024/2025 January intake and complete the registration formalities according to the deadlines provided. For more information, please refer to the respective section.
NOTE:
- This matriculation exercise is only applicable to students who are commencing their studies in January 2025.
A warm welcome to Singapore Management University!
All successful applicants who have accepted SMU's offer are required to register as students of the University before commencing their studies in January 2025. Please take note of the important Matriculation deadlines for AY2024/2025 January intake and complete the registration formalities according to the deadlines provided. For more information, please refer to the respective section.
NOTE:
- This matriculation exercise is only applicable to students who are commencing their studies in January 2025.
During Matriculation
You are expected to do the following steps via the Applicant's Self Service portal.
✅ Note: Certain steps require you to fulfil pre-requisites before proceeding, please ensure that you complete the necessary pre-requisite before you embark on that step.
Navigation Path: Self-Service » Online Matriculation » Make Online Payment
Make one-time mandatory and non-refundable miscellaneous fee payment via online payment. Please make the payment for miscellaneous fees between 4 - 7 November 2024, 2359hrs (SG time). Only debit and credit cards issued by MasterCard and Visa are accepted. It will take 2 working days for administrative clearance. Non-payment or delays will prevent you from participating in the subsequent online matriculation and course bidding processes.
You may check the payment status via Applicant's Self-Service (Student Admission or Online Matriculation > View Payment Status).
Note: This fee is non-refundable under any circumstances, regardless of the outcome of the Student’s Pass and other border entry applications.
Navigation Path: Self-Service » Online Matriculation » Make Online Payment
Make one-time mandatory and non-refundable miscellaneous fee payment via online payment. Please make the payment for miscellaneous fees by 19 November 2024, 2359hrs (SG time). Only debit and credit cards issued by MasterCard and Visa are accepted. It will take 2 working days for administrative clearance. Non-payment or delays will prevent you from participating in the subsequent online matriculation and course bidding processes.
You may check the payment status via Applicant's Self-Service (Student Admission or Online Matriculation > View Payment Status).
Note: This fee is non-refundable under any circumstances.
Please confirm your personal data as per your official identity documents. Personal data includes your official name, passport details and emergency contacts.
If you need to update your personal data due to inaccuracies or new identity documents and you have not matriculated online, please email the Singapore Universities Student Exchange Programme (SUSEP) via susep@smu.edu.sg. You will need to provide your latest official documents in the email to the SUSEP team for verification and update of your record.
It is important for the University to maintain accurate personal data of students in case of emergencies.
Please confirm your personal data as per your official identity documents. Personal data includes your official name, passport details and emergency contacts.
If you need to update your personal data due to inaccuracies or new identity documents and you have not matriculated online, please email the International Student Exchange Programme (ISEP) via isep.inbound@smu.edu.sg. You will need to provide your latest official documents in the email to the ISEP team for verification and update of your record.
It is important for the University to maintain accurate personal data of students in case of emergencies.
Navigation Path: Self-Service » Online Matriculation » Matriculate Online
✅ Pre-requisite Checklist
Do ensure that you have made the miscellaneous fee at least 2 working days before you proceed with Online Matriculation.
ONLINE MATRICULATION
| Phase | Date and time |
|---|---|
| Online Matriculation | 13 November 2024, 9.00am to 20 November 2024, 5.00pm (Time in SGT) |
Note:
- It is important to take note of the generated Student ID number (displayed at the acknowledgement page) after you have successfully matriculated. The Student ID number (also known as Campus ID number) will be referenced throughout your studies at SMU.
- For students below 18 years old, please print out the Indemnity form for submission during SMU Student Card Collection.
Navigation Path: Self-Service » Online Matriculation » Matriculate Online
✅ Pre-requisite Checklist
Do ensure that you have made the miscellaneous fee at least 2 working days before you proceed with Online Matriculation.
ONLINE MATRICULATION
| Phase | Date and time |
|---|---|
| Online Matriculation | 18 November 2024, 9.00am to 25 November 2024, 5.00pm (Time in SGT) |
Note:
- It is important to take note of the generated Student ID number (displayed at the acknowledgement page) after you have successfully matriculated. The Student ID number (also known as Campus ID number) will be referenced throughout your studies at SMU.
- For students below 18 years old, please print out the Indemnity form for submission during SMU Student Card Collection.
Activate SMU Computer Account
Navigation Path: Self Service » Online Matriculation » Activate SMU Computer Account
Please take note your new SMU Username and Password when you activate your SMU Computer Account. You will require your SMU credentials to access SMU's network resources such as the student portal OASIS as well as the campus email.
Do check your SMU Email Account via http://live.smu.edu.sg on a regular basis (after you have matriculated and activated your SMU Computer Account online) so as not to miss out on important information from the University, which will be sent only to your SMU email account. You must use your SMU Email Account for email correspondences to your school and SMU Offices after you have activated your SMU Computer Account. This allows SMU to verify that you are a genuine matriculated SMU student and to assist you with your query.
Password Reset
By registering for this service, students can reset their password online anytime, anywhere, if they have forgotten their password.
Navigation Path: Self Service » Student Admission » Upload Photo
Applicants who have provided their photograph to SMU earlier will not need to re-submit, unless the photograph uploaded previously does not meet SMU's requirements and is rejected (you will be notified via email of the rejected photograph). Approved photographs will be used for official records and for printing onto the SMU Student Card, which will be issued to you during SMU Student Card Collection. Once the photographs are approved, no changes are allowed.
| Phase | Date and Time |
|---|---|
| Photo submission deadline | By 25 November 2024, 5.00pm (Time in SGT) |
Students who submit their photographs after the deadline will not be able to collect their student cards during the SMU Card Collection sessions. You will be informed via email to collect your student card after the SMU Card Collection sessions instead.
Navigation Path: Self Service » Student Admission » Upload Photo
Applicants who have provided their photograph to SMU earlier will not need to re-submit, unless the photograph uploaded previously does not meet SMU's requirements and is rejected (you will be notified via email of the rejected photograph). Approved photographs will be used for official records and for printing onto the SMU Student Card, which will be issued to you during SMU Student Card Collection. Once the photographs are approved, no changes are allowed.
| Phase | Date and Time |
|---|---|
| Photo submission deadline | By 20 November 2024, 5.00pm (Time in SGT) |
Students who submit their photographs after the deadline will not be able to collect their student cards during the SMU Card Collection sessions. You will be informed via email to collect your student card after the SMU Card Collection sessions instead.
Navigation Path: Self Service » Online Matriculation » ID Verification
All matriculated students are required to have their identity verified before they enroll at SMU. As part of SMU's digitalization efforts, we have integrated our student information system with the Singapore government's consent-based MyInfo for Singpass users, which removes the need for the manual verification of identity documents. Non-Singpass users will need to submit their identity documents online for manual verification.
After you have completed your Identity Verification, you will receive an email notification via your SMU Email account at a later date informing you of the SMU Student Card Collection sessions.
| Phase | Date and time |
|---|---|
| Online ID Verification | 18 November 2024, 9.00am to 25 November 2024, 5.00pm (Time in SGT) |
Please note that students who did not complete their ID verification by the given deadline will not be able to collect their student cards during the SMU Card Collection sessions. You will be informed via email to collect your student card after the SMU Student Card Collection sessions instead.
Navigation Path: My Checklists » Pre-Term Activities » ID Verification
(Do ensure pop ups are allowed in your browser settings)
For Singpass Holders (Automated ID Verification) Recommended approach
| Step 1 | Click on the “Verify with MyInfo” button. |
| Step 2 | Login to Singpass with your Singpass credential. |
| Step 3 | Click the “I Agree” button. |
| Step 4 | Click the “Confirm” button to end the process. |
For Non-Singpass Holders (Manual ID Verification)
| Step 1 | Click on the "Verify Manually' button. |
| Step 2 | Submit the following documents:
Important Notes:
|
| Step 3 | Upon submission, SMU will verify your selfie, identity document and your uploaded photograph |
Should you have further queries or encounter issues, please screenshot the page and email to matriculation@smu.edu.sg.
Navigation Path: Self Service » Online Matriculation » ID Verification
All matriculated students are required to have their identity verified before they enroll at SMU. As part of SMU's digitalization efforts, we have integrated our student information system with the Singapore government's consent-based MyInfo for Singpass users, which removes the need for the manual verification of identity documents. Non-Singpass users will need to submit their identity documents online for manual verification.
After you have completed your Identity Verification, you will receive an email notification via your SMU Email account at a later date informing you of the SMU Student Card Collection sessions.
| Phase | Date and time |
|---|---|
| Online ID Verification | 14 November 2023, 9.00am to 30 November 2023, 5.00pm (Time in SGT) |
Please note that students who did not complete their ID verification at least 3 workings days before the SMU Student Card collection sessions on 5 January and 8 January 2024 will not be able to collect their student cards during the sessions. You will be informed via email to collect your student card after the SMU Student Card Collection sessions instead.
Navigation Path: My Checklists » Pre-Term Activities » ID Verification
(Do ensure pop ups are allowed in your browser settings)
For Singpass Holders (Automated ID Verification) Recommended approach
| Step 1 | Click on the “Verify with MyInfo” button. |
| Step 2 | Login to Singpass with your Singpass credential. |
| Step 3 | Click the “I Agree” button. |
| Step 4 | Click the “Confirm” button to end the process. |
For Non-Singpass Holders (Manual ID Verification)
| Step 1 | Click on the "Verify Manually' button. |
| Step 2 |
Submit the following documents:
 |
| Step 4 |
Upon submission, SMU will verify your selfie, the documents that you have submitted during the ID verification process as well as your uploaded photograph as described under "Upload Photograph". |
Note: International students who are overseas and are unable to convert their IPA letter to the ICA student pass/MOM work pass as yet should continue with the other/remaining activities as outlined in the matriculation webpage. Students may complete this Online Identity Verification step after the issuance of their ICA Student pass. Ad hoc arrangements will be made for these students to collect their SMU student card.
Should you have further queries or encounter issues, please screenshot the page and email to matriculation@smu.edu.sg.
✅ Pre-requisite Checklist:
Identity Verification
All matriculated students are required to have their identity verified before they enroll at SMU. Please ensure that you bring along the required documents to complete the Identity (ID) Verification:
- Original Passport
- Digital Student Pass
SMU Student Card
The SMU Student Card serves as a form of student identification throughout your study at SMU. The contactless card will need to be used to access various campus buildings and facilities such as seminar rooms, classrooms, library, gymnasium, etc. Students must collect their SMU Student Card personally as indicated below.
Physical Identity Verification and SMU Student Card Collection | Collection Date and Time | Collection Venue |
Wednesday, 15 January 2025 | Please refer to the venue indicated in your email |
Important Notes
- Only students who present the required documents will complete their physical ID verification.
- Students will need to present the email with QR code when collecting your SMU Student Card. Instructions on how to configure your SMU Email on your mobile device will be sent to you before the collection.
- Student Card can only be collected personally by the student. Collection via proxy (such as friend, representative or family members) is not allowed.
- Pending the collection of their SMU Student Card, students should still proceed with the other/remaining activities (e.g. register for classes), which are not contingent on the card collection.
✅ Pre-requisite Checklist:
The SMU Student Card serves as a form of student identification throughout your study at SMU. The contactless card will need to be used to access various campus buildings and facilities such as seminar rooms, classrooms, library, gymnasium, etc.
SMU Student Card Collection
| Collection Date and Time | Collection Venue (View on Campus Map) |
|---|---|
| 10 January 2025 11:00am - 1:00pm | School of Accountancy, Level 3 Seminar Room 3.1 and 3.2 |
| 13 January 2025 10:00am - 4:00pm | Please refer to the venue indicated in your email |
Important Notes
- Only students who have completed the pre-requisites will receive an email from SMU regarding their SMU Student Card collection from 7 January 2025 onwards.
- You will need to present the email with QR code when collecting your SMU Student Card. Instructions on how to configure your SMU Email on your mobile device will be sent to you before the collection.
- Student Card can only be collected personally by the student. Collection via proxy (such as friend, representative or family members) is not allowed.
- Pending the collection of their SMU Student Card, students should still proceed with the other/remaining activities (e.g. register for classes), which are not contingent on the card collection.