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Matriculation Matters

A warm welcome to Singapore Management University!

All successful applicants who have accepted SMU's offer are required to register as students of the University before commencing their studies in January 2024. Please take note of the important Matriculation deadlines for AY2023/2024  January intake and complete the registration formalities according to the deadlines provided. For more information, please refer to the respective section.

PG Website Registration formalities Jan 2024

NOTE:

  • This matriculation exercise is only applicable to students who are commencing their studies in January 2024.
  • Applicants who have just accepted the offer would need to allow 3 working days before proceeding to perform online matriculation.

Matriculated NSMen

NSMen who have previously completed the following registration formalities are official SMU students.

  • Online Matriculation 
  • Online ID Verification 
  • SMU Student Card Collection 

If you have not completed the registration formalities, please take note of the key deadlines:

1 June 2023, 9.00am — 28 June 2023, 5.00pm

 Online Identity Verification
By 28 June 2023, 5.00pm Photograph Submission
24 July 2023 — 27 July 2023 SMU Student Card Collection
14 August 2023 Start date of Term 1 AY23/24

 

During Matriculation

You are expected to do the following steps via the Applicant's Self Service portal.

✅ Note: Certain steps require you to fulfil pre-requisites before proceeding, please ensure that you complete the necessary pre-requisite before you embark on that step.

Apply for Student's Pass

In accordance with the Immigration Act, any foreigner who is not a Singapore Permanent Resident, and wishes to study at SMU, is required to apply for a Student's Pass.

The SMU Graduate Programme Office will send you an email on the Student's Pass application procedures. Kindly email your respective Programme Office/Manager for enquiries on student's pass matters.

Completion of Formalities (COF) for Student Pass (applicable to PG International students only)

Effective from January 2023, the PG Completion Of Formalities (COF) exercise will be combined together with exchange and UG groups.

Details on the COF for Student Pass are:

Phase Date and time
Completion of Formalities

3 January 2024

Admin Building Level 4 Function Room 4.1 and 4.2

Please refer to the email sent by your respective Programme Office/Manager to book an appointment for your Completion of Formalities.

Students who do not complete their formalities with ICA on 3 January 2024 will only be able to book another appointment at a later date in the term, and they will only be able to collect their SMU Student card at a later time in the term as well.

Navigation Path: Self-Service » Online Matriculation » Make Online Payment

Make one-time non-refundable admissions-related fees (i.e. Application Fee/Optional Fee/Programme Fee Deposit/Registration Fee) via online payment. Debit and credit cards issued by MasterCard and Visa are accepted. Kindly allow 2 working days for payment to be updated in the system e.g. If you wish to matriculate on 6 Nov 2023, you will need to pay the admissions-related fees by 1 Nov 2023.

You may check the payment status via Applicant's Self-Service (Student Admission or Online Matriculation > View Payment Status).

Navigation Path: Self Service » Online Matriculation » Confirm Personal Data

Please confirm your personal data as per your official identity documents. Personal data includes your official name, passport details, NRIC details and emergency contacts. 

If you need to update your personal data due to inaccuracies or new identity documents and you have not matriculated online, please email your respective SMU Graduate Programme Office. You will need to provide your latest official documents in the email to your respective SMU Graduate Programme Office for verification and update of your record.

It is important for the University to maintain accurate personal data of students in case of emergencies.

Navigation Path: Self-Service » Online Matriculation » Matriculate Online

✅ Pre-requisite Checklist

Do ensure that you have made the confirmation fee at least 2 working days before you proceed with Online Matriculation.

ONLINE MATRICULATION
Phase Date and time
Online Matriculation 14 November 2023, 9.00am to 30 November 2023, 5.00pm (Time in SGT)

Note:

  • It is important to take note of the generated Student ID number (displayed at the acknowledgement page) after you have successfully matriculated. The Student ID number (also known as Campus ID number) will be referenced throughout your studies at SMU.
  • For students below 18 years old, please print out the Indemnity form for submission during SMU Student Card Collection.

Activate SMU Computer Account

Navigation Path: Self Service » Online Matriculation » Activate SMU Computer Account

Please take note your new SMU Username and Password when you activate your SMU Computer Account. You will require your SMU credentials to access SMU's network resources such as the student portal OASIS as well as the campus email.

Do check your SMU Email Account via http://live.smu.edu.sg on a regular basis (after you have matriculated and activated your SMU Computer Account online) so as not to miss out on important information from the University, which will be sent only to your SMU email account. You must use your SMU Email Account for email correspondences to your school and SMU Offices after you have activated your SMU Computer Account. This allows SMU to verify that you are a genuine matriculated SMU student and to assist you with your query.

 

Password Reset

By registering for this service, students can reset their password online anytime, anywhere, if they have forgotten their password.

Online Password Reset Service

Navigation Path: Self Service » Student Admission » Upload Photo

Applicants who have provided their photograph to SMU earlier will not need to re-submit, unless the photograph uploaded previously does not meet SMU's requirements and is rejected (you will be notified via email of the rejected photograph). Approved photographs will be used for official records and for printing onto the SMU Student Card, which will be issued to you during SMU Student Card Collection. Once the photographs are approved, no changes are allowed.

Phase Date and Time
Photo submission deadline By 30 November 2023, 5.00pm (Time in SGT)

Students who submit their photographs after the deadline will not be able to collect their student cards during the SMU Card Collection sessions on 5 January and 8 January 2024. You will be informed via email to collect your student card after the SMU Card Collection sessions instead.

Navigation Path: Self Service » Online Matriculation » ID Verification

All matriculated students are required to have their identity verified before they enroll at SMU. As part of SMU's digitalization efforts, we have integrated our student information system with the Singapore government's consent-based MyInfo for Singpass users, which removes the need for the manual verification of identity documents. Non-Singpass users will need to submit their identity documents online for manual verification.

After you have completed your Identity Verification, you will receive an email notification via your SMU Email account at a later date informing you of the SMU Student Card Collection sessions.

Phase Date and time
Online ID Verification                             14 November 2023, 9.00am to 30 November 2023, 5.00pm (Time in SGT)

Please note that students who did not complete their ID verification at least 3 workings days before the SMU Student Card collection sessions on 5 January and 8 January 2024 will not be able to collect their student cards during the sessions. You will be informed via email to collect your student card after the SMU Student Card Collection sessions instead.

Login to Student Portal OASIS

 

Navigation Path: My Checklists » Pre-Term Activities » ID Verification
(Do ensure pop ups are allowed in your browser settings)

 
For Singpass Holders (Automated ID Verification) Recommended approach
Step 1 Click on the “Verify with MyInfo” button.
Step 2 Login to Singpass with your Singpass credential.
Step 3 Click the “I Agree” button.
Step 4 Click the “Confirm” button to end the process.

 

For Non-Singpass Holders (Manual ID Verification)
Step 1          Click on the "Verify Manually' button.
Step 2

Submit the following documents:

  1. Front and back copy of your NRIC
  2.  A photograph of yourself (selfie) holding your pink NRIC (this assures SMU that the ID holder is indeed the person that is enrolling to SMU, and you are currently holding the said ID in your possession.)

Sample of how to take a photo of yourself with the ID

Important Notes:

  1.  Your face must be clearly shown and not covered by the ID
  2.  The ID captured must be original (not copy) and clear enough for SMU to be able to see your face in the NRIC and read the information therein (NRIC number, Name and Date of birth)
  3. Do not edit or manipulate the selfie photograph.
Step 3 Upon submission, SMU will verify your selfie, identity document and your uploaded photograph

 

Should you have further queries or encounter issues, please screenshot the page and email to matriculation@smu.edu.sg. 

Navigation Path: Self Service » Online Matriculation » ID Verification

All matriculated students are required to have their identity verified before they enroll at SMU. As part of SMU's digitalization efforts, we have integrated our student information system with the Singapore government's consent-based MyInfo for Singpass users, which removes the need for the manual verification of identity documents. Non-Singpass users will need to submit their identity documents online for manual verification.

After you have completed your Identity Verification, you will receive an email notification via your SMU Email account at a later date informing you of the SMU Student Card Collection sessions.

Phase Date and time
Online ID Verification                             14 November 2023, 9.00am to 30 November 2023, 5.00pm (Time in SGT)

Please note that students who did not complete their ID verification at least 3 workings days before the SMU Student Card collection sessions on 5 January and 8 January 2024 will not be able to collect their student cards during the sessions. You will be informed via email to collect your student card after the SMU Student Card Collection sessions instead.

Login to Student Portal OASIS

Navigation Path: My Checklists » Pre-Term Activities » ID Verification
(Do ensure pop ups are allowed in your browser settings)

 

For Singpass Holders (Automated ID Verification) Recommended approach

Step 1 Click on the “Verify with MyInfo” button.
Step 2 Login to Singpass with your Singpass credential.
Step 3 Click the “I Agree” button.
Step 4 Click the “Confirm” button to end the process.

 

For Non-Singpass Holders (Manual ID Verification)
Step 1            Click on the "Verify Manually' button.
Step 2

Submit the following documents:

  1. Front and back copy of your (blue) NRIC
  2. A copy of your Re-Entry Permit (please note that Re-Entry permit and Entry permit are two different documents)
  3. A photograph of yourself (selfie) holding your passport and re-entry permit (this assures SMU that the ID holder is indeed the person that is enrolling to SMU, and you are currently holding the said ID in your possession.)

spr student

Important Notes:

  1.  Your face must be clearly shown and not covered by the ID
  2.  The ID captured must be original (not copy) and clear enough for SMU to be able to see your face on the passport and read the information therein (Passport number, Name and Date of birth)
  3. Do not edit or manipulate the selfie photograph.
Step 3 Upon submission, SMU will verify your selfie, identity documents and your uploaded photograph

 

Should you have further queries or encounter issues, please screenshot the page and email to matriculation@smu.edu.sg. 

Navigation Path: Self Service » Online Matriculation » ID Verification

All matriculated students are required to have their identity verified before they enroll at SMU. As part of SMU's digitalization efforts, we have integrated our student information system with the Singapore government's consent-based MyInfo for Singpass users, which removes the need for the manual verification of identity documents. Non-Singpass users will need to submit their identity documents online for manual verification.

After you have completed your Identity Verification, you will receive an email notification via your SMU Email account at a later date informing you of the SMU Student Card Collection sessions.

Phase Date and time
Online ID Verification                             14 November 2023, 9.00am to 30 November 2023, 5.00pm (Time in SGT)

Please note that students who did not complete their ID verification at least 3 workings days before the SMU Student Card collection sessions on 5 January and 8 January 2024 will not be able to collect their student cards during the sessions. You will be informed via email to collect your student card after the SMU Student Card Collection sessions instead.

Login to Student Portal OASIS

Navigation Path: My Checklists » Pre-Term Activities » ID Verification
(Do ensure pop ups are allowed in your browser settings)

 
For Singpass Holders (Automated ID Verification) Recommended approach
Step 1 Click on the “Verify with MyInfo” button.
Step 2 Login to Singpass with your Singpass credential.
Step 3 Click the “I Agree” button.
Step 4 Click the “Confirm” button to end the process.

 

For Non-Singpass Holders (Manual ID Verification)
Step 1           Click on the "Verify Manually' button.
Step 2

Submit the following documents:

  1. Your digital ICA’s Student Pass in Open Attestation (OA) format (Refer to ICA’s Digital Pass Leaflet for information on how to retrieve your digital pass and to download it as an OA file)
  2. A copy of your Passport (Bio data page)
  3. A photograph of yourself (selfie) holding your passport
    • This assures SMU that the passport holder is indeed the person that is enrolling to SMU, and you are holding the said passport in your possession.
    • Your face must be shown clearly and is not covered by the passport.
    • The passport captured in the selfie must be clear for SMU to read the information therein (Passport number, Name, Nationality and Date of birth).
    • Do not edit or manipulate the selfie photograph.
Selfie with passport
Step 4

Upon submission, SMU will verify your selfie, the documents that you have submitted during the ID verification process as well as your uploaded photograph as described under "Upload Photograph".

Note: International students who are overseas and are unable to convert their IPA letter to the ICA student pass/MOM work pass as yet should continue with the other/remaining activities as outlined in the matriculation webpage. Students may complete this Online Identity Verification step after the issuance of their ICA Student pass. Ad hoc arrangements will be made for these students to collect their SMU student card.

Should you have further queries or encounter issues, please screenshot the page and email to matriculation@smu.edu.sg. 

In line with Singapore’s continuing effort towards productivity improvement, the University is moving towards electronic payments as the principal mode of transaction between students and the University. As such, all students matriculating  are encouraged to provide their Singapore based bank account details.

You will need to setup your “Receiving Bank Account” in OASIS . The “Receiving Bank Account” is the account that you would like to receive payment from the University. This could be in the form of Bursaries, Scholarships, Stipends, Expense claims and other forms of official payment. Please note that the receiving bank must be under your name.  It could be a joint account but student must be one of the account holder.

Note: The “Paying Bank Account” is not applicable for Postgraduate Professional Programmes students.

Steps to add “Receiving Bank Account” details

Please ensure that you have the following information on hand before filling up your “Receiving Bank Account” details in OASIS:

  1. Name of bank
  2. Your bank account number
  3. Your name as reflected in your bank statement or bank book
  4. A clear softcopy of your bank statement or bank book in PDF which shows name of bank, your name and account number on your computer for upload (for verification by Office Of Finance)
IMPORTANT:

The bank account must be under your (student) name. Joint account is acceptable. Your (student) name, the name of bank, and bank account number updated in OASIS must be shown in the softcopy of your bank statement or bank book being uploaded. Payment will only be made to bank account. Credit card is not allowed. Please ensure correct account number is provided to prevent delay in processing. You can use the same bank account for Receiving (from SMU) and Paying (to SMU).

Login to Student Portal OASIS (https://smu.sharepoint.com/sites/oasis)
Click on the Navigation Path by order of: Finance & Admin > Fee Matters and Financial Assistance Schemes > Account Inquiry > Maintain Bank Accounts > Add Receiving Bank Account > Fill in the relevant details > Submit.

Note: As the “Paying Bank Account” is NOT applicable for Postgraduate Professional Programmes students, the section on “Paying Bank Account” is NOT required.
Should you have any questions, please submit a request @ https://ofnsupport.smu.edu.sg/hc/en-us/requests/new.

For more information, please select one of the categories below:

✅ Pre-requisite Checklist:

The SMU Student Card serves as a form of student identification throughout your study at SMU. The contactless card will need to be used to access various campus buildings and facilities such as seminar rooms, classrooms, library, gymnasium, etc.

Students must collect their SMU Student Card personally as indicated below.

Collection Venue (Campus Map)

 Collection Date and Time
SMU Admin Building - Level 4
Admin Function Room 4.1 and 4.2

Friday, 5 January 2024
11:00am - 2:00pm
SMU Admin Building - Level 4
Executive Seminar Room 4.1

Monday, 8 January 2024
10:00am - 4:00pm

Important Notes

  • Only students who have completed the pre-requisites will receive an email from SMU regarding their SMU Student Card collection from 29 December 2023 onwards.
  • You will need to present the email with QR code when collecting your SMU Student Card. Instructions on how to configure your SMU Email on your mobile device will be sent to you before the collection.
  • Student Card can only be collected personally by the student. Collection via proxy (such as friend, representative or family members) is not allowed.
  • Pending the collection of their SMU Student Card, students should still proceed with the other/remaining activities (e.g. register for classes), which are not contingent on the card collection.

✅ Pre-requisite Checklist:

The SMU Student Card serves as a form of student identification throughout your study at SMU. The contactless card will need to be used to access various campus buildings and facilities such as seminar rooms, classrooms, library, gymnasium, etc.

Students must collect their SMU Student Card personally as indicated below.

Collection Venue (Campus Map)

 Collection Date and Time
SMU Admin Building - Level 4
Admin Function Room 4.1 and 4.2

Friday, 5 January 2024
11:00am - 2:00pm
SMU Admin Building - Level 4
Executive Seminar Room 4.1

Monday, 8 January 2024
10:00am - 4:00pm

Important Notes

  • Only students who have completed the pre-requisites will receive an email from SMU regarding their SMU Student Card collection from 29 December 2023 onwards.
  • You will need to present the email with QR code when collecting your SMU Student Card. Instructions on how to configure your SMU Email on your mobile device will be sent to you before the collection.
  • Student Card can only be collected personally by the student. Collection via proxy (such as friend, representative or family members) is not allowed.
  • Pending the collection of their SMU Student Card, students should still proceed with the other/remaining activities (e.g. register for classes), which are not contingent on the card collection.

✅ Pre-requisite Checklist:

The SMU Student Card serves as a form of student identification throughout your study at SMU. The contactless card will need to be used to access various campus buildings and facilities such as seminar rooms, classrooms, library, gymnasium, etc.

Students must collect their SMU Student Card personally as indicated below.

Collection Venue (Campus Map)

 Collection Date and Time
SMU Admin Building - Level 4
Admin Function Room 4.1 and 4.2

Friday, 5 January 2024
11:00am - 2:00pm
SMU Admin Building - Level 4
Executive Seminar Room 4.1

Monday, 8 January 2024
10:00am - 4:00pm

Important Notes

  • Only students who have completed the pre-requisites will receive an email from SMU regarding their SMU Student Card collection from 29 December 2023 onwards.
  • You will need to present the email with QR code when collecting your SMU Student Card. Instructions on how to configure your SMU Email on your mobile device will be sent to you before the collection.
  • Student Card can only be collected personally by the student. Collection via proxy (such as friend, representative or family members) is not allowed.
  • Pending the collection of their SMU Student Card, students should still proceed with the other/remaining activities (e.g. register for classes), which are not contingent on the card collection.