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Contact Us

Due to the high volume of enquiries we are receiving during this period, we strongly recommend that you check our FAQs section before contacting us.

 

Matriculation Matters

Offices & ContactsPurpose of Enquiries
Office of Admissions & Financial Assistance
Email: admissions@smu.edu.sg
  • Student’s Pass (For International Students)
  • Verification of Academic Documents (Compulsory) - during August or September 2024 (For International Students)
  • Update of personal data as captured in the official records BEFORE you matriculate online
Immigration & Checkpoints Authority (ICA)
Website: https://www.ica.gov.sg/enter-transit-depart
(For International Students)

All travel-related information can be found on ICA website. 
Office of Finance
Submit a query via https://ofnsupport.smu.edu.sg/hc/en-us/requests/new and select the request type

Student Services Hub
Email: SSHelps@smu.edu.sg
For general payment matters such as payment modes available, you can send an enquiry to Office of Finance.
Alternatively, you can also approach Student Services Hub (opp Dental @ Uni)
Office of Finance
Email: studentloans@smu.edu.sg
Student Loan (Tuition Fee Loans, Study Loans)
Office of Finance
Email: accountenquiry@smu.edu.sg
MOE Tuition Grant
Centre for Student Financial Assistance
Email: finasst@smu.edu.sg

Financial Aid

 

Office of the Registrar
Email: boss@smu.edu.sg
Course Registration & BOSS (SMU Bidding Online System)
Office of the Registrar
Email: matriculation@smu.edu.sg
Matriculation-related enquires
Integrated Information Technology Services

IT Help Centre
Tel: (65) 6828 0123
Email: helpdesk@smu.edu.sg
  • Computer Account
  • IT and Technical Support for Online Matriculation
Integrated Information Technology Services

Mr Anson CHEW
Email: ansonchew@smu.edu.sg
Notebook Offer

 

Academic Matters

Offices & ContactsPurpose of Enquiries
Student Success Centre
Email: ssc@smu.edu.sg
  • Lee Kong Chian Scholars’ Programme
  • SMU Global Impact Scholarship Award
  • SMU Merit Scholarship Programme
  • Yip Pin Xiu Scholarship Programme
  • International Freshmen Programmes / International Student Experience

Schools

Lee Kong Chian School of Business (LKCSB)
Email: lkcsb_ug@smu.edu.sg

School of Accountancy (SOA)
Email: accountancy@smu.edu.sg

School of Economics (SOE)
Email: undergrad_econs@smu.edu.sg

School of Computing and Information Systems (SCIS)
Email: scis_ugrad@smu.edu.sg

Yong Pung How School of Law (YPHSL)
Email: law@smu.edu.sg

School of Social Sciences (SOSS)
Email: undergrad_socsc@smu.edu.sg

College of Integrative Studies (CIS)
Email: CIS_UG@smu.edu.sg

For enquiries on academic matters 

e.g. academic advising services, curriculum advisement or course progression

Centre for English Communication
Email: cec@smu.edu.sg
Writing and Reasoning course (COR1100)
Centre for Social Responsibility
Email: commsvcs@smu.edu.sg
Community Service
Dato’ Kho Hui Meng Career Centre
Email: placement@smu.edu.sg
Internship
Mrs Wong Kwok Leong Student Wellness Centre

Disability Support
Email: dss@smu.edu.sg
Student Wellness
Email: counseling@smu.edu.sg
Student Care Officer
Email: studentcare@smu.edu.sg

 

Student Activities

Offices & ContactsPurpose of Enquiries
Student Services Hub
Email: sshelps@smu.edu.sg
Office of Student Life

FO Organising Committee:
freshmenorientation@sa.smu.edu.sg

VIVACE Committee
Email: vivace@sa.smu.edu.sg
Student Success Centre
Email: ssc@smu.edu.sg
International Freshmen Programmes / International Student Experience
Office of Campus Infrastructure and Services
Email: ocis-fms@smu.edu.sg
Office of Safety and Security
Email: oss@smu.edu.sg
  • For Safety or Security advice for student-led events and activities.
  • Contact Campus Security at 6828 0343 for 24-hour assistance on any emergency services 
Library / Library Orientation
Email: library@smu.edu.sg