Due to the high volume of enquiries we are receiving during this period, we strongly recommend that you check our FAQs section before contacting us.
Matriculation Matters
| Offices & Contacts | Purpose of Enquiries |
|---|---|
| Office of Admissions & Financial Assistance Email: admissions@smu.edu.sg |
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| Immigration & Checkpoints Authority (ICA) Website: https://www.ica.gov.sg/enter-transit-depart | (For International Students) All travel-related information can be found on ICA website. |
| Office of Finance Submit a query via https://ofnsupport.smu.edu.sg/hc/en-us/requests/new and select the request type Student Services Hub Email: SSHelps@smu.edu.sg | For general payment matters such as payment modes available, you can send an enquiry to Office of Finance. Alternatively, you can also approach Student Services Hub (opp Dental @ Uni) |
| Office of Finance Email: studentloans@smu.edu.sg | Student Loan (Tuition Fee Loans, Study Loans) |
| Office of Finance Email: accountenquiry@smu.edu.sg | MOE Tuition Grant |
| Centre for Student Financial Assistance Email: finasst@smu.edu.sg |
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| Office of the Registrar Email: boss@smu.edu.sg | Course Registration & BOSS (SMU Bidding Online System) |
| Office of the Registrar Email: matriculation@smu.edu.sg | Matriculation-related enquires |
Integrated Information Technology Services All new students are also encouraged to view the information on available IT resources and guides at: https://iits.smu.edu.sg/welcome-kit |
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Academic Matters
| Offices & Contacts | Purpose of Enquiries |
|---|---|
| Student Success Centre Email: ssc@smu.edu.sg |
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Schools Lee Kong Chian School of Business (LKCSB) College of Integrative Studies (CIS) | For enquiries on academic matters e.g. academic advising services, curriculum advisement or course progression |
| Centre for English Communication Email: cec@smu.edu.sg | Writing and Reasoning course (COR1100) |
| Centre for Social Responsibility Email: commsvcs@smu.edu.sg | Community Service |
| Dato’ Kho Hui Meng Career Centre Email: placement@smu.edu.sg | Internship |
| Mrs Wong Kwok Leong Student Wellness Centre Student Accessibility Support Email: dss@smu.edu.sg Student Wellness Email: counseling@smu.edu.sg Student Care Officers Email: studentcare@smu.edu.sg |
Student Activities
| Offices & Contacts | Purpose of Enquiries |
|---|---|
| Student Services Hub Email: sshelps@smu.edu.sg | |
| Office of Student Life FO Organising Committee: freshmenorientation@sa.smu.edu.sg VIVACE Committee Email: vivace@sa.smu.edu.sg | |
| Student Success Centre Email: ssc@smu.edu.sg | International Freshmen Programmes / International Student Experience |
Office of Campus Infrastructure and Services For more information, please refer to: |
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| Office of Safety and Security Email: oss@smu.edu.sg |
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| Library / Library Orientation Email: library@smu.edu.sg |
